THE RESUME OF

Melanie Marshall

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SENIOR TECHNICAL PRODUCT, PROGRAM & PROJECT MANAGER

SKYDIVER - B LICENSE

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 ABOUT 
Experienced Software Development LifeCycle (SDLC) Program, Product & Project Manager with a demonstrated history working in the computer software industry.



PROFESSIONAL BUSINESS STATEMENT
To onboard clients, requirement plan, design, develop & improve business operational system processes using SAFe, lean six sigma & CISSP quality assurance compliance industry standards in order to reduce overhead and to minimize the risk of complex system/product failures with costly consequences for the business.



MANAGEMENT STYLE

I plan, execute & deliver field expert information software systems management, resources & material assets using PMBOK/SCRUM textbook standards and by meeting all legal compliance criteria.

 

 

MANAGEMENT SKILLS

- Agile and/or Waterfall Program, Product & Project Management for IT business operations

- Adaptive & Scrum Focused: 2-week sprint intervals for all phases of a project from kick-off to release date

- Budget & Resource Management: Vendor contract negotiations, manage cross-functional,  international on/offshore development teams

- Weekly project and Issue prioritization

- Retrospective meetings. Pre & Post Mortem planning

- Client Demonstration Review Meetings: Bi-Sprint Review Meetings to demonstrate progress to stakeholders involved in the project(s)

EMPLOYMENT &

MAJOR CLIENT

Background

EDUCATIONAL 

BACKGROUND

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SENIOR TECHNICAL PROGRAM & PROJECT MANAGER

WEST PALM BEACH, FL

06/16 - PRESENT

Clients have hired me for a variety of technical services for scoping out new features for technical software products, forecasting budget & implementation project plans, managing resources & delivering product version control all while maintaining compliance documentation.


- Specializing in: Developing websites, integrating websites, mobile & VPN software databases, providing Design UX strategy, systems requirement & cost analysis


- Manage cross-functional, internationally on/off-shore development teams


- Full requirements planning from user roles, stories, feature breakdowns & thorough estimate planning.


- PMBOK & Scrum focused on design, development & testing sprints


- Extensive experience with Client meetings to review requirement criteria in product demos and review project budgets and schedules.


- I have been hired for both technical & senior technical project management for large matrix organizations.


- I have been able to provide the full SDLC process & technical staff to non-technical businesses in order to accomplish their technical systems projects.

- I have been hired for ad hoc Project/Program Management whenever the business's internal PM staff are already fully allocated to other business-related projects & programs.

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TECHNICAL PROJECT MANAGER

REMOTE

09/19 - 02/21


- Set 30/60/90 day plans managing department budgets, project requirements, timelines & budgets, along with managing various vendors, department auditors & staffing resources.


- Re-created all jira boards for prod. support triage, devops, sysops, existing systems version maintenance release & individual 1-off projects in accordance to agile scrum methodology


- Managed both the ongoing websites & programs as well as new upcoming projects (ie. 2020 MYLLS mobile app release & O360/VOIP/Salesforce/Netsuite/Wordpress/Drupal/Facebook integration + annual audit change items)


- Ran stakeholder meetings & provided weekly progress reports

- Managed technical documentation & versatile categories of spend.

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PRODUCT MANAGER

BOCA RATON, FL

09/19 - 02/21

Managed full SDLC operations from product requirement planning, backlog grooming to release management & version control. Managed resource teams & Jira Boards. Conducted competitor product analysis & gathered client's feedback in order to define feature enhancements or bug issues that needed to be prioritized and assigned into the next version of the software product's release.

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SENIOR TECHNICAL PROJECT MANAGER

BOCA RATON, FL

06/16 - 10/17

Managed 2 of their client software & mobile app development projects concurrently:

 

HSBC: scope was to create a new UI/UX standardization & a formal style component guide as well as creating the tasks to change all landing page designs to fit the new style component guidelines so all webpages & mobile app designs were consistent.

 

Dell: Create a sub landing page for their new product release: Bezel customization where the user could add their own images, select colors from hex pallet as they were prompted to checkout and complete their order.

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TECHNOLOGY PROGRAM MANAGER

WARMINSTER, PA

01/15 - 06/16

  • - Established & managed the technical program to quantify our effort & spend.

  • Redeveloped their website and integrated (API) with Oracle for backend traceability & automated inventory count adjustments (ie. out of stock). Trained executive team on how to manage the website CMS & marketing tools from the backend to make changes.

  • Researched, sourced, analyzed, negotiated resource/material contracts & helped formulate the sales program for how to track government RFP Proposal progress digitally in the CRM system.

  • - Managed a technical team from start to finish for a systems integration project in order to migrate data from an old proprietary software built in 1999 to a new customized VOIP/CRM/ERP/Inventory Management into Oracle's UI with AWS secured database in accordance with infrastructure compliance, OSHA Warehouse Inventory & Safety standards while providing the necessary traceability report logging metrics.

  • - After I finished this systems migration, I started Return on Investment Strategies & relocated to Florida for opportunities - either B2B contract & then accepted W2 for the opportunities.

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TECHNOLOGY PROJECT MANAGER 

EUGENE, OREGON

08/13 - 06/15


- Defined, established & managed the technology department for initial release & post-release maintenance support


- Managed monthly maintenance release cycles & project releases into the project plans for all technology-related matters for the Company


- Scope of Work/Requirements Analysis: Gather stakeholder requirements for IOS technology needs, formulate project priorities & Systems backend architecture things to consider


- Identified which gaps to requirement planning need estimations from field experts, involved in defining position skills for HR recruitment


- Monitor & Management of IT budget & resource analysis


- Vendor Contract Negotiation: Subcontractor management in accordance with legal compliance standards


- Communications Management: Stakeholder reviews & sprint milestones


- Testing/QA for the website & archival database projects because we didn't have enough room in the budget to hire a QA tester

- Release Management- Employee training on website & project archival Database

RETURN ON INVESTMENT 

STRATEGIES

LEUKEMIA & LYMPHOMA 
SOCIETY OF AMERICA

LEVATAS

SUPREME SAFETY INC.

SOLARC ARCHITECTURE & ENERGY GROUP

CENTRESTACK

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MASTERS LEVEL PROGRAMS ONLINE

09/18 - 05/19

 

current member of the women's alumni network

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PROFESSIONAL SCRUM

PRODUCT OWNER

2018

certified scrum master

2018

- Making sure a Scrum team lives by the values and practices of Scrum
- Coach the team
- Facilitating Sprint Ceremonies
- Helping the Product Owner get the backlog in good shape for the upcoming sprints
- Facilitate the removal of impediments
- Protects the team from over-committing
- Protects the team from complacency
- Leads the teams efforts towards continuous improvement
- Facilitate developer accountability for readiness of user stories
- Maintain team focus throughout sprints on priorities and business value
- Manage all Scrum boards (physical and virtual)
- Manage sprint backlog items and tasks
- Remove obstacles for developers and testers
- Use key Scrum metrics (burndown, velocity) to help deliver committed work
- Empower the team to make system and process improvements captured in sprint retrospective meetings
- Build the team’s Agile knowledge and skills
- Foster a culture of continuous delivery

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PROJECT MANAGER PROFESSIONAL 

PMP

2016

-Develop and manage Project lifecycle:

- initiation, planning, execution, closing phases.
- Develop new feature roadmap with stakeholders.
- Planning Phase Includes: Defining user stories, project resources needed, WBS, acceptance criteria, cost analysis, risk analysis, budget analysis, quality analysis, time management plan, cost management plan, change management plan, process & communication plan.
- Manage planning & execution phases through Scrumban methodologies.
- Hold weekly status meetings with stakeholders discussing project progress, future sprint agenda items, impediments, risks & mitigation plans, project timeline updates.

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ALL GOOGLE DIGITAL MARKETING COURSES

2016

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BACHELORS DEGREE

COMPUTER SCIENCE

09/10 - 05/14

Subjects Studied:

- Computer Science 

- Management of Information Systems & Digital Innovation

- IoT Management

- Agile vs. Waterfall

- Artificial Intelligence

- Staging & Production Environments

- Automation Scripts

- Cloud Computing

- Business Continuity

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internship at on-campus

neuroscience center

08/12 - 05/14

Data Analyst, Digital Scheduling & Marketing Assistant, Overall assistant to Program in the executive department (sales, financials, reporting, + web technology programming, etc.)

 

- Helped write grant proposals: gather requirements, deliverables & send them out

- Reported on the technology part of the program's status each week in the board meetings with the user engagement & scheduling metrics along with how many more participants we would need, potential blockers, liability concerns, etc. that were critical to mention and discuss for key stakeholder group-decision making matters

- Helped strategize the website's screening workflow & scheduling participants for each study

- Re-design & developed the landing pages of that part of the school's website

- Created automated & manual test plans to thoroughly check the mobile apps neuro-related screens reflected the correct data from the web landing pages

- Made sure data communicated across channels automatically with limited errors/bug issues

- Created a digital support ticket system using  Trello & Google Forms

WHARTON SCHOOL OF BUSINESS

PROJECT MANAGEMENT INSTITUTE

SCRUM.ORG

GOOGLE BUSINESS SEO & ANALYTICS ACADEMY

UNIVERSITY OF OREGON

CENTER FOR

TRANSLATIONAL

NEUROSCIENCE